Refunds & Cancellations

Our current, authoritative return terms live on our Refund Policy page. Here is the short version.

Returns

You may request a return within 30 days of receiving your order. Items must be unworn, unused, in their original condition and packaging, with proof of purchase.

To start a return, email Hello@ThyKingdom.Network with your order number and the reason for the request. If approved, we will send return instructions. Please do not ship items back before the return is authorised, as unauthorised returns may not be accepted.

Unless an item is defective, damaged or incorrect, return shipping costs are the customer's responsibility.

Damaged, defective or incorrect items

Inspect your order when it arrives. Contact us promptly with your order number and clear photos and we will evaluate and make it right at no cost to you.

Made-to-order items

Most of our apparel is printed to order. Once production has started, an order cannot be changed or cancelled, and made-to-order items are not eligible for change-of-mind returns. Defects, damage and incorrect items are always covered.

Cancellations

If you need to cancel, contact us as quickly as possible. We will stop the order if production has not yet begun.

Questions? See our FAQ or contact us. Full terms: Refund Policy.